A modern, integrated customer service approach leverages a multichannel environment to provide better service at a reduced cost, monitors social media to identify and address potential service issues, and helps drive higher sales conversions.
- Make it easy for customers to engage with your brand—and get the information they need
- Make it easy to serve customers more efficiently through self-service content, online chat, click-to-call, and virtual assistants
- Easily adapt to the needs of your business by bringing flexibility to the customer service organization
Fixed Scope Offerings
Oracle Fusion Sales FSO
Looking to Implement an Oracle Sales Cloud, FIXED Cost, FIXED Time and FIXED Scope. GTS Oracle Sales Cloud Fixed Scope offering is a great way to accelerate your Salesforce Automation Implementation in a short 6 – 8 weeks’ time frame while adopting Salesforce Automation Leading practices