Service Cloud

Posted on March 11, 2020

Global Technology Solutions cloud customer experience Cloud

A modern, integrated customer service approach leverages a multichannel environment to provide better service at a reduced cost, monitors social media to identify and address potential service issues, and helps drive higher sales conversions.

Make it easy for customers to engage with your brand—and get the information they need
Make it easy to serve customers more efficiently through self-service content, online chat, click-to-call, and virtual assistants
Easily adapt to the needs of your business by bringing flexibility to the customer service organization

Fixed Scope Offerings

JDE On IaaS

Looking to lower your infrastructure costs, ensure uptime and minimize your IT overhead. GTS JDE on Iaas offering provides multiple packages with personalised options to fit your needs and insure a full customer satisfaction.

Oracle Taleo FSO

Looking to Implement an Oracle Taleo HCM Cloud with, FIXED Cost, FIXED Time and FIXED Scope. GTS Taleo Fixed Scope offering is a great way to accelerate your HCM Implementation in a short 10-12 weeks’ time frame while adopting the HCM Leading practices

Oracle Fusion Sales FSO

Looking to Implement an Oracle Sales Cloud, FIXED Cost, FIXED Time and FIXED Scope. GTS Oracle Sales Cloud Fixed Scope offering is a great way to accelerate your Salesforce Automation Implementation in a short 6 – 8 weeks’ time frame while adopting Salesforce Automation Leading practices

OUR SPECIAL PROMOTIONS

Sales and Customer Service Cloud

Our special promotion for Oracle’s Sales and Customer Service Cloud Implementation with different options to match your needs.

Taleo’s Talent Management

Our special promotion for Taleo’s Talent Management Implementation with different options to match your needs.

OUR PRODUCTS DEMOS

Products Demo and Instance Access

Get a feel of our solutions by watching short videos showcasing features and user interfaces, or get onboard by accessing some available test instances to get some handson experience.