SERVICE CLOUD
A modern, integrated customer service approach leverages a multichannel environment to provide better service at a reduced cost, monitors social media to identify and address potential service issues, and helps drive higher sales conversions.
- Make it easy for customers to engage with your brand—and get the information they need
- Make it easy to serve customers more efficiently through self-service content, online chat, click-to-call, and virtual assistants
- Easily adapt to the needs of your business by bringing flexibility to the customer service organization