ERP / CRM Consulting
 
  Project Management
 
  Training
 
  Customer Support
 

  

   
Scoping, analysis, and Design

GTS initial engagement with prospect starts with evaluating their business needs, points of pain, and future business objectives.

Our main objective in these workshops is to:
• Establish a connection between business processes and functional requirements to the client’s goals and business objectives.
• Agree on business processes and functional requirements.
• Review business performance targets
• Demonstrate the connection between the selected business processes, functional requirements and the resulting action labs and workshops.


ERP / CRM Consulting
 

GTS helps its Clients select, build, enhance and maintain successful ERP/CRM solutions by leveraging our real-world experience coupled with best practices from multiple disciplines. Certifications, trainings, and product competencies is our consulting culture.

We focus on providing Develop the scope of the functional solution required to meet the customer's goals and business objectives, which in turn assists in the definition of the technology scope and project plan. stomers with post-implementation application and technical consulting support associated with maintaining, upgrading or enhancing their existing production systems.

GTS consultants will work with you to define your organizational goals, and choose the best software vendor for your requirements. Then our development team can customize the software so that it meets your organization's exact specifications.

Certifications, trainings, and product competencies, is what makes up GTS Consulting Services department.


Project Management
 

Project management is the discipline of organizing and managing resources in such a way that these resources deliver all the work required to complete a project within defined scope, time, and cost constraints.
GTS Objectives:
• Ensure Projects are Delivered within Budget
• Ensure Projects are Delivered within Schedule Commitments
• Deliver Quality Solutions
• Continuous Process Improvement via Collaboration
• Implement Project Communications and Oversight

GTS Project Manager Qualifications:
• Communicate Effectively,
• Supervise Project Staff,
• Implement Plans of Action,
• Accomplish Project Goals and Objectives,
• Prepare Project Reports and
• Account for Project Funds.

 

Training
 
We understand that well-informed, skilled employees drive successful organizations. Your employees’ primary source of knowledge comes from actively participating in the learning process.

GTS provides you with training solutions that meet the needs of your users. Standard & tailored training courses are given by the company specialists in specialized computer classes where simulated versions are installed. Courses are specifically designed to cater for the different types of trainees; end users, system administrators, power users and management.

GTS Has been engaged as Training Delivery Partner for the Microsoft Channel in Middle East and Africa to enhance the partners’ competency and knowledge build up in parallel to being an Oracle Education Application Reseller for J.D. Edwards ERP.


Customer Support
 

We extend our support services to improve our customers IT Efficiency and value by minimizing risks and lowering the cost of owning and maintaining your ERP solutions. We regularly inform our customers about product enhancements and help verify that your systems are up-to-date, secure, and operating at peak performance. And when it’s time to upgrade, we provide advanced upgrade tools to simplify and accelerate the upgrade process so that the disruption to your business is minimal.
The more fully you can use your systems, the greater your success.
 

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